General conditions

To confirm a reservation 50% of the total stay will be charged by bank transfer.

BOOKINGS AND REFUNDS

When a booking is made, it is done by making a secure credit card payment of a deposit, or transfer, whose amount is indicated on the corresponding payment page. A booking is not considered firm until this deposit has been paid. The rest of the payment must be made at the beginning of the provision of the service, otherwise the booking is considered to be cancelled according to the conditions detailed in the cancellation section. Customers will receive details of their bookings by e-mail, all associated information, the conditions and refund policy.

The transaction will be carried out in EUROS, no matter what the origin of the customer or the establishment selected.

INCLUDED WITH THE BOOKING

The services detailed according to the booking conditions stipulated for each tourist establishment selected at the time of making the booking. Including V.A.T..

CUSTOMER'S RESPONSIBILITIES

On making the booking, the customer is fully and exclusively responsible for the accuracy of all the information that has to be given. If it proves to be incorrect, this could lead to the cancellation of the booking.

CANCELLATIONS

Customers may cancel the services requested or contracted at any time, with the right to the return of any amount they might have paid as an advance deposit, but they will have to compensate the tourist establishment they have booked under the conditions described below:

1) In the case of a Hotel, Apartment-Hotel, Country Hotel, Agroturismo, if the booking is cancelled less than fourteen days before the date fixed for occupying the room, the amount received by way of deposit will remain at the disposal of the hotel company.

5% of the amount of the deposit when the cancellation is made more than thirty days before the date fixed for occupying the accommodation.

50% of the amount of the deposit when it is made fewer than thirty days but more than fourteen days in advance.

100% of the amount of the deposit when it is made fourteen days in advance or fewer.

Check out in advance, non show or cancelation same day of arrival day: whole stay will be incurred. Release before the scheduled date, will be charged the entire stay contracted.
Check in 14:00h / check out 12:00h.

We recommend that you hire a travel insurance against cancellation due to un foreseen circumstances.